I Have a Question

Here are some questions that people ask about the business soft skills materials. Scroll down to get the answers.
   
1.

Can I buy the book? 

2. Is there a book for teachers to use with students?
3. Is my English good enough for the lessons? How do I know if I will understand them?
4. I can't download the tutorials. Why not?
   
   
   
   
   
   
   
 
1. Can I buy the book? 

Yes, there is now a 2nd edition available to buy:

Office Soft Skills, How to Get Along and Get Ahead in Your Career (2014), 64 tricky situations at work and how to solve them with effective communication skills.  210 pages. (ISBN 978-0-9813647-2-8)

It’s a self-study book. It’s like having a private lesson! You mark answers to quiz questions and receive your score. Then you decide whether to read all the explanations or just the parts that you guessed incorrectly – it’s just like having a tutor to teach you what you need most.

You can buy them through English Central (Canada, U.S. and international sales) by phone (1-866-518-4170) or online at www.englishcentral.net

Joan Bartel’s previous textbooks have appeared with some of the most respected ESL publishers in the world. 

 

2. Is there a book for teachers to use with students?

  

Yes. The former two-volume set is now one:

Office Soft Skills, How to Get Along and Get Ahead in Your Career (2014), 64 tricky situations at work and how to solve them with effective communication skills.  210 pages. (ISBN 978-0-9813647-2-8)

The unique scenario format of this book allows for just-in-time lessons: assign only the questions that you want, when you want them! It’s very flexible. Use the book alone or together with standard grammar or Business English materials.

Your private students can sit down with you and go over their chosen scenarios at their own speed.
Classes can do independent study or oral pair/group work.
You can assign a section for homework whenever it suits your course outline and require students to send you their quiz scores if you want.

The author enjoyed spending several years researching these business and cultural topics and relating them to language lessons. Her classes have proven that adult students are highly motivated to do and discuss these tutorials. These topics matter to students – immigrants and internationals alike – and the interactive format entices them.

A free "Indispensable ESL Instructors’ Guide to Language Support Activities" is available with the purchase of a class set of books -- only at English Central in Toronto, Tel.: 416-850-0833 or 1-866-518-4170. Employers, schools and institutions: Please contact us for information on bulk sales.

 

3. Is my English good enough for the lessons? How do I know if I will understand them?

We understand your concern. Nobody wants to pay for something that is too difficult (or too easy) for them.
The short answer: If you can understand these questions and answers easily, then your English is good enough for the tutorials.
The long answer: To help you decide whether you will be able to understand the material, look at the vocabulary lists for each subject on this website. You can see how many words for each unit you already know. Sometimes real text is used to quote other experts, so you need to be comfortable guessing the meanings of some words, too, exactly as you would do in a real-life business situation. You can also use a dictionary as you read if you want.
The books are written for a mid-to-high intermediate level of English. They are most appropriate for users with mid-intermediate to advanced English skills, such as Canadian Language Benchmark level 6+ or IELTS 5.0 and up in Reading. If you are a beginner in English now, we advise you to wait a month or more before trying the material.
If you understand the questions and answers on this page, you have good communication skills and your English should be good enough to read and enjoy the books.

 

4. I can’t download the tutorials. Why not?

This material and the website were researched and developed over several years. As intellectual property, they are copyrighted.

Only Joan's students can access the online web tutorials, which are interactive with features that are only possible on the web. It makes sense to offer a paperless tutorial and perhaps it will be available to the public in in an online format at some time in the future.